Terms & Conditions

Scuba Seekers Daily Cancellation and Refund Policy

  • Cancellations received before 15:00 on the day prior to the activity booked will not incur a cancellation fee.
  • Cancellations received after 15:00 on the day prior to the activity booked, will incur a cancellation fee of 25% of full booked activity cost.
  • Cancellations received the same day of the departure for the activity booked, or failure to show (No Show) will incur a cancellation fee of 100% of full activity booked cost.
  • Please note that the Dive Centre closes at 18:00 and cancellations incurred after this time will be considered as received on the next day.

Note: Reservations cancelled due to bad weather will not incur a cancellation fee, and customers can choose to either reschedule or receive a full refund for the activity.

Deposits and Payments

  • To book your spot in any of our diving course, guided dives or other diving activities, a 100% deposit is required, due at the time of check-in at the Dive Centre or prior to your arrival.
  • The balance along with any additional activities has to be kindly paid before the customer checks out from the dive center.
  • After passing all the prerequisites and completing your course, any remaining balance should be settled before processing the certificate.
  • Any bank transfers need to be reflected in our accounts before the customer leaves the dive center.
  • A surcharge of 3% from the total amount will be added to your bill if you will be using the credit card machine whether paying in EGP, EUR or US dollars.
  • Kindly note that the exchange rate used by Scuba Seekers is not always the same as XE.com as we adhere to the exchange rates used by our bank.

Dive Centre Rules

  • Arrival time: Kindly arrive a minimum of 15 minutes before departure of your dive, courtesy to your fellow divers and to ensure that the dive leaves on schedule.
  • Equipment: Hired gear is your personal responsibility. Any loss or damage will be charged accordingly.
  • Regulators: Dust caps must be securely in place before rinsing. Failure to do so will result in a 10EUR fee as we need to send it for maintenance.
  • Check dives are compulsory for all newly arrived divers.
  • Refresher dives: Required for all certified divers who have not dived within the last six months.